At Seraphic Head Spa, we value your time and reserve appointments exclusively for each guest. To help us accommodate everyone, we kindly ask that you review our policy below:
Appointments canceled or rescheduled with more than 24 hours' notice will incur no fee.
Any appointment modifications or rescheduling requests made within 12 hours of the scheduled time may be subject to a fee equal to 50% of the service amount.
Same-day cancellations or failure to arrive for your appointment (no-show) will be charged 50% of the reserved service amount.